Contacts
This page explains how to get in touch with the team behind 1xaviator365.com, an informational website dedicated to the Parimatch casino brand for players in India. Please read the sections below so your message reaches the right place the first time.
How to Reach Us
The only way to contact our editorial team is by email:
We do not operate a phone line, postal address, messenger account or contact form, so please send all correspondence to the email address above.
What You Can Write About
You are welcome to contact us about anything related to the content published on 1xaviator365.com, including:
- questions about the information we publish about Parimatch;
- corrections — if you spot an outdated fact, a wrong detail or a broken statement, tell us and we will check it;
- feedback on the quality, clarity or completeness of our materials;
- partnership and cooperation requests.
When writing about a correction, please mention the topic and, where possible, the exact wording you believe needs to be updated, so we can verify it quickly.
Response Time
We read every message, and we usually reply within a few business days. During busy periods it may take a little longer, but we aim to answer all genuine enquiries as soon as we can. Please avoid sending duplicate messages, as this slows down our replies.
Questions About Your Casino Account
1xaviator365.com is an independent informational website. We are not a gambling operator, and we do not run Parimatch or any other casino. This means we cannot help with matters such as:
- deposits and withdrawals;
- bonuses, promotions or wagering conditions;
- account registration, login problems or verification of your documents;
- bets, winnings or technical issues on the casino platform.
For all of these, please contact the casino's own customer support directly through the official Parimatch website or app. Only the operator has access to your account and can resolve such issues.
Need Help With Gambling?
Gambling should always stay a form of entertainment. If you feel that it is becoming a problem for you or someone close to you, confidential help is available in India. You can reach iCall, a free psychosocial helpline run by the Tata Institute of Social Sciences, which offers counselling and support for people dealing with gambling-related distress and other mental health concerns. Details about the helpline and its working hours are available on the official iCall website.
Remember: play only with money you can afford to lose, set limits for yourself, and take breaks. If gambling stops being fun, reaching out for support is a sign of strength, not weakness.